A Forum for Scooter Enthusiasts, Scooter Chargers, and Scooter Mechanics.

When it's not okay.
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By 2drnslik
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#368
So I released a couple of birds however they didn’t come off task list. Not my app thinks I still have 2 birds when they were released. This being said app is locked me out because it thinks I am over due but I am not all birds released. I contacted help and of course no answer and emailed them again no answer. It’s frustrating because it cuts into my income.

Does anyone know how to get this birds off task list?
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By 2drnslik
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#376
So Twitter was no help they told me to tell the charger support lol yeah whatever
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By Rocksta87
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#379
2drnslik wrote:
Tue Aug 21, 2018 11:26 pm
So Twitter was no help they told me to tell the charger support lol yeah whatever
Gosh, what a joke. I've seen a lot of complaints about Bird's lack of response to its chargers issues. Very unfortunate.
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By jimmycrackporn
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#506
2drnslik wrote:
Tue Aug 21, 2018 9:10 pm
So I released a couple of birds however they didn’t come off task list. Not my app thinks I still have 2 birds when they were released. This being said app is locked me out because it thinks I am over due but I am not all birds released. I contacted help and of course no answer and emailed them again no answer. It’s frustrating because it cuts into my income.

Does anyone know how to get this birds off task list?
Had a hell of a time figuring this out myself. IF you're on an android, makes SURE you "Close all" other apps before you attempt to release a bird. Even if you're not actually using them and they're still open in the BG, the Bird app doesn't like it. You essentially have NOT released those birds. The only way to get them off your list is to cancel the task. I'm in L.A> and i documented the repairs, drop offs etc with date/time stamped pics and got paid after a few back and forth emails with Bird help/support. good luck
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