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scooter suddenly stops

Posted: Thu Oct 10, 2019 2:00 pm
by j-boy orlando fl
On two occasions, I have been riding my Go-Trax scooter in 2nd gear, and it has konked out mid ride - the similarity between the two occasions seems to be going slightly uphill from a stopped or slowed position, like crossing a street and then rising back up the curb ramp on the opposite side. Most of Orlando is fairly flat - but downtown we do have some rolling hills, and of course every street crossing has a short ramp down and then back up to the sidewalk. I will experiment with reducing to 1st gear at these situations, and then going back into 2nd so see if that prevents the problem. Has anyone else experienced this? The bummer is once it konks out, I cannot turn it back on until I get home and plug it in - so I have to manually push and ride it the rest of the way.

Re: scooter suddenly stops

Posted: Thu Aug 05, 2021 2:32 am
by longxiseo
I am very distressed about your experience, and worry about manually pushing the scooter on the road. After reading your description, I suggest that you report this situation to the after-sales customer service who bought the scooter, call or send a message to them, and ask if it is accidental. It still happens frequently, and how to prevent this kind of situation from recurring, we are also a supplier engaged in the scooter industry, and we hope that users can have a good riding journey.https://www.benlg.com/products/Electric ... 38455.html